CAM User / Gateway Instance Settings
We are working on a Pulse PoC (v6.0.3) with a customer with CAM Authentication (w/o SSO). We are following the steps below to configure each instance with an Admin account:
- Go into "Administration" -> "Configuration" and fill in the "Cognos Dispatcher" url
- Go into "Administration" -> "Instance Settings" and select one of the instances
- Put in their CAM Namespace in the "CAM Namespaces" field (case of the namespace has been verified)
- For "Security Type", we pick "CAM User" and select the CAM Namespace from the previous bullet
- After filling in the "User Name" and "Password" fields of an Admin account on the instance, we try clicking on "Save" but it results in a red "X" next to it.
We also tried using "CAM Gateway" as "Security Type":
- Filled in "CAM Gateway" and clicked on "Login"
- I would expect a new window to popup where credentials can be put in but nothing seems to happen and the "Login" button just continues to spin.
Based on these steps, are there any configuration settings that we are missing? Does the Pulse URL need to be whitelisted on the CAM Gateway/Dispatcher servers (in TM1_variables.xml)? Since they are not using SSO, I don't think this is needed and not sure if there's anything else we may be forgetting. Thanks!