Slice - Export snapshot does not appear
Describe the bug
The Export Snapshot does not seem to work. A new workbook is created, but no snapshot sheet is created. If an existing workbook is selected, then no sheet is added.
To Reproduce
Steps to reproduce the behavior:
- Open Excel
- Open the Slice.xll
- Ensure there is an open workbook
- Click the Servers button on the slice ribbon
- Log on to an instance
- Open a view and recalculate
- Select the snapshot option.
- At this point a blank workbook is shown.
Expected behavior
For snapshot to be created from the view
Logs and Errors No errors.
For the WEB client, please attach the:
- arc.log file, found in the same directory as arc.exe (default)
- screenshots of errors in the browser console:
- Press F12
- Refresh your page
- Repeat steps in To Reproduce
- Attach screenshots of any errors
For the DESKTOP client, please attach the:
- arc.log and desktop.log file, found in %AppData%\ArcForTM1
Screenshots
If applicable, add screenshots to help explain your problem.
Please provide a screenshot of your browser Developer Console:
- Press F12
- Click on the Console tab
- Repeat steps above and provide a screenshot of any errors
Version Information (please complete the following information):
- Operating System: [Windows 10]
- TM1 Version: [11.6.00000.14]
- Browser: n/a
- Arc clients: [Slice]
- Arc Version: [2.3.0]
- Slice Version: [2.3.0]
- Excel Version: Microsoft:registered: Excel:registered: for Microsoft 365 MSO (16.0.14026.20304) 32-bit
Additional context
Add any other context about the problem here.