Slice causes cell selection in Excel to jump around
** Key Information (please complete the following information):**
- Company / Customer Name:Boeing Defence Australia
- Operating System: [e.g. Windows 10, Mac 10.14, RedHat 7.0, CentOS 7 ] Windows 10
- TM1 Version: [e.g. 11.8] 11.8.00300.34
- Browser: [e.g. Chrome, Firefox, IE, Edge]N/A
- Arc clients: [Desktop, Web] Slice
- Arc Version: [e.g. 4.0.0]4.0.0
- Excel Version: [e.g. 2110 32-bit]64 bit
Describe the bug
When multiple spreadsheets are open, navigation in interrupted by not navigating to a selected cell or jumping to a different spreadsheet. Some users report Excel freezing. To Reproduce
Steps to reproduce the behavior:
- Go to Slice and open multiple spreadsheets (no TM1 link necessary)
- Click on cells and interact with the data
- After a number of actions, can range in number but about 20 on average
- See error
Expected behavior
Excel navigation becoming erratic and jumps all over the place. Turning off the Slice add-in removes the issue. Leave the add-in turned off and no issues which is why Slice is assumed to be the cause.
Logs and Errors
For the WEB client, please attach the:
- arc.log file, found in the same directory as arc.exe (default)
- screenshots of errors in the browser console:
- Press F12
- Refresh your page
- Repeat steps in To Reproduce
- Attach screenshots of any errors
For the DESKTOP client, please attach the:
- arc.log and desktop.log file, found in %AppData%\ArcForTM1
Screenshots
If applicable, add screenshots to help explain your problem.
Please provide a screenshot of your browser Developer Console:
- Press F12
- Click on the Console tab
- Repeat steps above and provide a screenshot of any errors
Additional context
Add any other context about the problem here.